How much is shipping? TOP Domestic shipping rates will vary.
Please contact us for international shipping prior to placing your order. What forms of payment do you accept? TOP For your convenience we accept Visa, Mastercard, Discover, American Express and PayPal.
Can I check on the status of my order? TOP You can check on the status of your order at anytime by logging into your account. Use the link 'Order Status' on our website. Do you accept returns? TOP You bet! Your shopping experience is guaranteed to be a pleasant experience. That is why every product comes with a "100% SATISFACTION GUARANTEE." If you are not satisfied with your purchase, you may return the item in its original condition with tags still attached within 30 days of purchase for a full refund of the purchase price. Shipping charges are not refundable.
Please Note:
We must be notified within 10 days from the date of delivery to request a refund or exchange.
All returned products MUST have a Return Authorization Number and must be unused, unwashed, securely packed in the original packaging and including all paperwork and warranty cards.
If packaging is not in its original condition, the item will be returned to you.
To request a Return Authorization Number please send us an email with the following information: order number, name of product to be returned, reason for return, and whether you would like an exchange or refund.
Once we have issued an authorization number, your returned item MUST arrive back to us within 10 days in order to issue an exchange or receive a credit.
PERSONALIZED AND CUSTOM ITEMS ARE NON REFUNDABLE. You agree to these terms with your purchase.
Because we carry handmade items orders CANNOT be canceled once they are in the processing or manufacturing status.
Personalized items and custom orders are non-refundable and cannot be exchanged!
Please check your order carefully before submitting and email us immediately with any corrections.
Hand Painted furniture is non-refundable as each piece is custom painted to order
Custom made items are made to order, therefore non-refundable.
Items shipped direct from the manufacturer may be subject to a 20%-25% restocking fee dependent upon the manufacturer.
Peapod Bebe makes every attempt to provide actual colors of our products.
Please note slight variations may occur on individual screen monitors.
Please email us with any questions before ordering. Do you accept international orders? TOP Is Express Shipping available? TOP Is your website secure to place an order? TOP What is your privacy policy? TOP We respect your privacy, and take great care to safeguard information in our possession. We do not share your information with any third parties. |
